Shipping policy

 

  • My normal shipping days are Wednesday and Saturday. If you need an item shipped sooner (expedited), please contact me via: info@poetandcrow.com and I will try my best to accommodate your request. 

  • Shipping Carrier:  All orders are shipped via USPS first class or priority mail. Exceptions to carriers may be made on a case-by-case basis.
     

  • Processing Time: All of the items on my site are in stock and ready to ship. Please see my shipping day information on when your order will go out based on when you place it. Orders placed on a shipping day will likely go out during the next shipping cycle, but I will try to send it the same shipping day if time allows. 
     

  • Service Area: I currently only ship within the US, Canada, Great Britain, Ireland, and Germany. I will consider shipping outside of these locations on a case-by-case basis. To inquire about shipping to an area outside of the US or Canada, please contact me directly at: info@poetandcrow.com
     

  • Responsibility/Liability: Once a package leaves my hands it is the buyer's responsibility. I am not liable if a package is lost in transit or stolen from your mail receptacle. Due to increased number of cases of mail theft over the years, I require a signature from the customer on all of my shipments. The cost of the signature requirement is included in the total shipping amount. 
     

  • Package Insurance: If you would like to add more than the covered $100 insurance to your order,  please contact me prior to checking out. 
     

  • Tracking: I will provide you with the tracking information once the purchase is processed for shipping. Please also provide your telephone number and email address for your order so you can be updated on your package status.